We offer two complimentary walks per day – one morning walk and one evening walk.
We provide aromatherapy and play ambient music in the hotel to help soothe and calm our guests.
Our guests are fed according to owners’ instructions to ensure their eating habits and routines are not disrupted during their stay.
We offer 24-hour live CCTV access on a mobile app at $8 per day or a bundle rate of $68 for the entire stay. Our CCTV system is equipped with infrared cameras so owners can still see their pets after lights out.
Throughout the day, every guest takes turn to be let out into the play area for playtime and interaction with the caretaker.
Check-in is from 3pm to 6pm and check-out is from 11am to 1pm. Early check-in or late check-out fees will apply.
Guests will need to go through a flea and tick assessment prior to check-in.
Pet owners must provide proof of vaccination and dog license for every guest checking in.
Guests have to be clean and odourless prior to check-in. They can be showered at home or at the hotel for a fee. Please refer to our grooming rates.
Our rooms are spacious enough to accommodate more than one guest. If you have multiple guests checking in, please call to enquire about room sharing.
For the safety and comfort of all guests, room sharing is only available for guests from the same household.
Please call to enquire before booking if your dog has an unusual temperament.